Terms & Conditions

1. Definitions

In these Terms & Conditions, unless the context otherwise requires, the following terms shall have the meanings set forth below:

• "Platform" or "Site" refers to the myfeet website, accessible at https://myfeet.cam, including all subdomains, mobile applications, and related services.
• "Company," "We," "Us," or "Our" refers to myfeet, the operator of the gaming platform.
• "User," "You," "Your," or "Player" refers to any individual who accesses, browses, registers, or uses the myfeet platform.
• "Account" refers to the personal gaming account created by a User on the Platform, which stores personal information, transaction history, and gameplay data.
• "Game" or "Games" refers to all casino games, sports betting markets, live dealer tables, and other gaming products available on the Platform, including but not limited to slots, togel (Indonesia's traditional numbers lottery), sabung ayam (traditional cockfighting betting), football betting, and live casino offerings.
• "Bonus" refers to promotional credits, free bets, cashback, or other incentives offered by myfeet, subject to specific wagering requirements and terms.
• "IDR" or "Rp" refers to Indonesian Rupiah, the primary currency used for transactions on the Platform.
• "KYC" stands for Know Your Customer, the identity verification process required before processing withdrawals.

2. Eligibility and Account Registration

2.1 Age and Residency Requirements

To use the myfeet platform, you must meet the following eligibility criteria:

• You must be at least 21 years of age or the legal age of majority in your jurisdiction, whichever is higher. myfeet strictly enforces this age restriction and will terminate accounts found to belong to underage individuals.
• You must be a resident of Indonesia or located within Indonesian territory at the time of using the Platform. We employ geolocation technology to verify your location.
• You must be legally permitted to participate in online gaming activities under the laws of your jurisdiction. It is your responsibility to ensure that your use of myfeet complies with all applicable local laws.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
• You must not be self-excluded from gaming services or listed on any gambling exclusion registry.

2.2 Account Creation

When creating an account on myfeet, you agree to:

• Provide accurate, complete, and current information during registration, including your full legal name, date of birth, residential address, contact details, and valid email address.
• Maintain only one account per person. Multiple accounts registered by the same individual will be considered duplicate accounts and may result in account suspension and forfeiture of funds.
• Keep your login credentials (username and password) confidential and not share them with any third party. You are fully responsible for all activities conducted through your account.
• Notify us immediately if you suspect unauthorized access to your account by contacting our customer support team.
• Complete the KYC verification process by submitting government-issued identification (Indonesian national ID card, passport, or driver's license) and proof of address within 30 days of registration or before your first withdrawal, whichever comes first.

2.3 Prohibited Users

The following individuals are strictly prohibited from using myfeet:

• Employees, contractors, consultants, or affiliates of myfeet and their immediate family members.
• Individuals who have previously been banned or self-excluded from the Platform.
• Professional gamblers or individuals engaged in arbitrage betting, bonus abuse, or other advantage play strategies designed to exploit the Platform rather than participate in recreational gaming.
• Individuals acting on behalf of third parties or using the Platform for money laundering or other illegal activities.

3. Deposits and Withdrawals

3.1 Deposits

myfeet supports multiple deposit methods tailored to Indonesian players:

• Bank Transfers: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), and Bank Permata. Minimum deposit: Rp 50.000. Deposits are processed instantly.
• E-Wallets: OVO, DANA, GoPay, ShopeePay, and LinkAja. Minimum deposit: Rp 25.000. Deposits are processed instantly.
• All deposits are credited to your account immediately upon successful transaction confirmation from your payment provider.
• There are no deposit fees charged by myfeet. However, your bank or e-wallet provider may apply their own transaction fees.
• All deposits are final and non-refundable except in cases of technical error or duplicate transactions.
• You may only deposit funds from payment methods registered in your own name. Third-party deposits are strictly prohibited and will be returned.

3.2 Withdrawals

Withdrawal terms and processing:

• Minimum withdrawal: Rp 100.000 for bank transfers, Rp 50.000 for e-wallets.
• Maximum withdrawal: Rp 100.000.000 per transaction. Higher amounts may be processed in multiple installments.
• Processing times: BCA and BRI average 2-5 minutes; BNI, Mandiri, and CIMB Niaga average 3-7 minutes; e-wallets average 3-8 minutes. All times are during peak hours (09:00-24:00 WIB); late-night withdrawals may take slightly longer.
• Withdrawals must be made to the same payment method used for your most recent deposit, unless otherwise approved by our security team for legitimate reasons.
• Before your first withdrawal, you must complete the KYC verification process by submitting valid identification documents. This is a regulatory requirement to prevent fraud and money laundering.
• Bonus funds and winnings derived from bonuses are subject to wagering requirements before withdrawal. See Section 5 for detailed bonus terms.
• We reserve the right to request additional verification documents or information before processing withdrawals, particularly for large amounts or unusual account activity patterns.
• Withdrawals may be delayed or declined if we suspect fraudulent activity, bonus abuse, or violation of these Terms & Conditions.

3.3 Anti-Money Laundering (AML) Compliance

myfeet is committed to preventing money laundering and terrorist financing. As part of our AML obligations:

• All players must verify their identity through the KYC process before withdrawing funds.
• We monitor transactions for suspicious patterns and report activity as required by international regulations.
• Deposits must be wagered at least once before withdrawal to prevent use of the Platform as a money transfer service.
• We reserve the right to request source of funds documentation for large deposits or withdrawals.

4. Gameplay Rules and Conduct

4.1 Fair Play

All players must engage in fair, recreational gaming. The following activities are strictly prohibited:

• Colluding with other players to gain unfair advantage.
• Using automated betting software, bots, or scripts to place wagers.
• Exploiting software bugs or errors to gain advantage (any winnings from such exploitation will be voided).
• Engaging in arbitrage betting by exploiting odds discrepancies between platforms.
• Bonus abuse, including creating multiple accounts to claim welcome bonuses repeatedly or coordinating with others to exploit promotional terms.
• Placing opposing bets on the same event to meet wagering requirements without risk.

4.2 Game Integrity

All games on myfeet use certified Random Number Generators (RNG) tested by independent auditing firms including eCOGRA, iTech Labs, and GLI. RNG-based games produce random, unpredictable outcomes that cannot be manipulated by players or the operator. We publish RTP (Return to Player) percentages for all slots and table games to ensure transparency.

4.3 Sports Betting Rules

For football betting and other sports wagering:

• All bets are settled based on official results from governing bodies (FIFA, AFC, BRI Liga 1 official sources).
• If an event is postponed or abandoned, bets may be voided or settled according to specific market rules.
• Live betting odds are subject to change based on match developments. Bets are accepted at the odds displayed at the time of placement.
• We reserve the right to void bets placed on events where the outcome was already known or where there is evidence of match-fixing.

4.4 Dispute Resolution

In the event of a dispute regarding game outcomes or technical issues:

• Contact our customer support team immediately via live chat, WhatsApp, or Telegram.
• Provide your account details, timestamp, game reference number, and a clear description of the issue.
• Our team will investigate within 48 hours and provide a resolution based on game logs and transaction records.
• In case of technical malfunction, the relevant game round may be voided and stakes refunded.
• myfeet's decision on disputes is final and binding, subject to applicable gaming regulations.

5. Bonuses and Promotions

5.1 General Bonus Terms

All bonuses offered by myfeet are subject to the following conditions:

• Bonuses are voluntary promotional credits intended to enhance gameplay. They are not withdrawable unless converted to real money by meeting wagering requirements.
• Only one active bonus per account at any time. You must complete or forfeit your current bonus before claiming a new one.
• Bonuses are only available to players who have made at least one real-money deposit, except where explicitly stated otherwise.
• Each bonus has specific terms including minimum deposit, wagering requirement, game restrictions, maximum bet limit, and expiration period. These terms are displayed on the promotion page and must be read before claiming.
• Wagering requirements specify how many times you must bet the bonus amount (or deposit + bonus) before withdrawal. For example, an 8x wagering requirement on a Rp 1.000.000 bonus requires Rp 8.000.000 in total wagers.
• Not all games contribute equally toward wagering requirements. Typical contribution rates: Slots 100%, Table games 10-20%, Live dealer games 10%, Sports betting varies by odds.
• Bonus abuse, including creating multiple accounts or coordinating with other players to exploit bonuses, will result in bonus forfeiture and potential account closure.

5.2 Welcome Bonus

New players are eligible for a 100% deposit match bonus up to Rp 5.000.000 on their first deposit, subject to 8x wagering requirement on deposit + bonus, valid for 30 days. Minimum deposit: Rp 100.000.

5.3 Cashback Promotions

Cashback bonuses return a percentage of net losses over a specified period. Cashback is credited as bonus funds and carries a 1x wagering requirement before withdrawal.

5.4 Bonus Forfeiture

myfeet reserves the right to void bonuses and associated winnings if we detect violation of bonus terms, including but not limited to exceeding maximum bet limits, playing restricted games, or engaging in irregular betting patterns designed to exploit promotional terms rather than participate in normal recreational gaming.

6. Responsible Gaming

myfeet is committed to promoting responsible gaming practices:

• Gaming should be entertainment, not a source of income or a solution to financial problems.
• We enforce strict 21+ age verification to protect minors.
• We provide self-management tools including deposit limits, loss limits, session time limits, and reality check reminders.
• Players can request temporary cool-off periods (24 hours, 7 days, 30 days) or permanent self-exclusion at any time by contacting support.
• For more information, resources, and support, please visit our Responsible Gaming page.

7. Limitation of Liability

To the fullest extent permitted by applicable law:

• myfeet is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Platform.
• We are not responsible for losses resulting from technical failures, internet connectivity issues, or interruptions in service, provided we take reasonable steps to minimize such occurrences.
• We are not liable for errors or delays caused by third-party payment processors or banking institutions.
• Our maximum liability to you in any circumstance shall not exceed the total amount deposited into your account in the 12 months preceding the claim.
• Players are responsible for ensuring their use of myfeet complies with local laws. We are not liable for any legal consequences arising from your participation in online gaming where such activities are prohibited.

8. Account Closure and Suspension

myfeet reserves the right to suspend or close accounts under the following circumstances:

• Violation of these Terms & Conditions.
• Fraudulent activity, bonus abuse, or attempts to manipulate games or betting systems.
• Failure to complete KYC verification when requested.
• Multiple accounts registered by the same individual.
• Chargebacks or payment disputes initiated against myfeet.
• Abusive, threatening, or disrespectful behavior toward staff or other players.

Upon account closure for violation, any remaining balance may be forfeited. Legitimate balances on accounts closed at the player's request or due to self-exclusion will be returned after deducting any applicable fees.

9. Intellectual Property

All content on the myfeet platform, including but not limited to logos, graphics, text, software, and game designs, is the intellectual property of myfeet or our licensed providers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Platform without our express written permission.

10. Privacy and Data Protection

Your personal information is collected, stored, and processed in accordance with our Privacy Policy. By using myfeet, you consent to our data practices as described in that document. We employ industry-standard security measures including 256-bit SSL encryption to protect your data.

11. Amendments to Terms

myfeet reserves the right to modify these Terms & Conditions at any time. Material changes will be communicated via email or notification on the Platform. Continued use of myfeet after changes are published constitutes acceptance of the revised terms. It is your responsibility to review these terms periodically.

12. Governing Law and Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which myfeet is licensed to operate. Any disputes arising from these terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts in that jurisdiction. Players in Indonesia acknowledge that online gambling operates in a complex legal environment and agree to use the Platform at their own discretion and legal risk.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

• Email: [email protected] (plain text, not clickable)
• Live Chat: Available 24/7 on our website
• WhatsApp: Available 24/7 (contact details provided in your account dashboard)
• Telegram: Available 24/7 (contact details provided in your account dashboard)

Our customer support team operates in Western Indonesia Time (WIB, UTC+7) with native Indonesian-speaking agents available around the clock.